Microsoft Teams is a collaboration team cloud software that belongs to Microsoft 365 application suite. It comes in two ways of using it, and those are web application and desktop application. It is really user friendly, all the features are self explanatory, and no great knowledge is needed to set it up.
Teams comes with a lot of features but most important are Video Meetings, File Sharing, Chat, Outlook calendar integrations and Audio Calls.
While all of us faced the Covid 19 pandemic, teams was one of the best app to use while working from home. The collaboration feature saved everybody that needed to access a lot of company files while being remote.
Another great feature that Microsoft Teams brings it is the ability for the users to make calls using voice over IP together with a calling plan that is assigned to an account, this way all the companies that have a call centre can have the agents working remotely.
With teams we can also create channels. Channels are great for companies that have multiple departments and need to chat or share files with only a few people or only with the people that are engaged in a specific department.
Another great feature is that Microsoft Teams is secure both external and internal with the help of two factor authentication and encryption.